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Trula Counseling

  • Reduce Stress
  • Gain Confidence
  • Manage Time Better
  • Receive Guidance
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TrulaCounseling™ provides students with immediate and/or ongoing confidential, 24-hour therapy, year-round for any school, health, or general life concern at no cost to the student. Students can call a licensed therapist from their phone at any time, regardless of location.

If you, or any Snow College student you know, may be in need of compassionate and confidential therapy, reach out anytime.

How to Access

Call 1-800-573-5960 to speak to a therapist now or click here to find a counselor and schedule a FREE virtual appointment.

1-800-573-5960 - OR - os-tw.com/trulacoaching

Levels of Support

Immediate, real-time crisis therapy support by phone

Call TrulaCounseling at 1-800-573-5960

Select Option ‘1’

When the TrulaCounseling call center counselor answers, let them know that you are a Snow College student and are seeking immediate support.

The TrulaCounseling call center counselor will conduct a brief screening and connect you with a licensed therapist for immediate support.

Available 24/7/365 in English, Spanish, and French

Scheduled, on-going support counseling by phone or secure video portal

Call TrulaCounseling at 1-800-573-5960

Select Option ‘2’

When the TrulaCounseling call center counselor answers, let them know that you are a Snow College student and are seeking ongoing supportive therapy.

The TrulaCounseling call center counselor will conduct an initial assessment and ask you about the type of therapist you are looking for and any specific concerns you wish to address.

After that, you will be contacted by a TrulaCounseling licensed therapist within 2-5 days to begin ongoing therapy.

For faculty & staff only: immediate, real-time consultation by phone

Call TrulaCounseling at 1-800-573-5960

Select Option ‘3’

When the TrulaCounseling call center counselor answers, let them know that you are a faculty or staff member with Snow College and are seeking consultations on where to send a student for support.

The TrulaCounseling call center counselor will conduct a brief screening and provide you guidance, if appropriate, on where to send the student for support.

Q&A

Our goal is to get every student connected to the right support. Our staff first conduct a thoughtful needs assessment to understand each student’s presenting issue and their preferred intervention of single session or scheduled support. Most students request in the moment support as they are looking for support right now, and an appointment in a week’s time won’t help them address the anxiety or conflict they are experiencing at that moment. Any student participating in a single session receives a clinical assessment. Students seeking in the moment support will be referred to TrulaCounseling scheduled support or a higher level of care outside of TrulaCounseling when clinically appropriate.

Real-Time, Single Session Support (real time or in the moment support)

Single session support is a one-time intervention delivered by the Masters level counselors in the Care Access Center. These sessions are available with the first available counselor at any time throughout the day by call or by chat. This service is most appropriate when a student is needing support regulating their emotional state, feel as though they are at a crisis point, or just aren’t sure what to do next. Our counselors are trained to support by deescalating and working with the student to find resolution for the moment and make recommendations for next steps. Given that this is with the first available counselor this is not appropriate for concerns that continually arise or are not able to be resolved in the moment.

Example: Student recently had a fight with their roommate and doesn’t know how to talk to them about it. They feel awkward coming home to their apartment and they immediately go to their room and don’t use the communal spaces. They want support to figure out how to have a conversation with their roommate so they can get back to normal. Student is referred to in the moment support because their concern is so limited in scope and likely easily addressed in a single session to discuss how to approach having a difficult conversation.

Short-term, Scheduled Support

Scheduled Support is multi-session support with a dedicated counselor. This support is based in Short Term Solutions Focused Counseling (“STSFC”). The goal of STSFC is to support individuals in identifying a concern or situation they are struggling with, whether it be everyday stresses or significant life changes. From there the client and the counselor can start working toward a goal of what’s possible and how to reach that goal. Being that this is with a dedicated counselor the opportunity is to practice new skills and techniques between sessions that help the client attain their goal. Then the client and counselor will revisit these things in subsequent sessions to help build what’s working, evaluate what’s not, and how close they are to attaining their goal.

TrulaCounseling services do not have a set limit on sessions, however, we work on a short-term solution focused (STSF) support model. Session frequency and total number of sessions is determined by clinical appropriateness.

STSF is a therapeutic approach used by counselors to help people improve the way a client deals with anything from everyday stressors to high-impact life events. With a counselor’s support people focus on the present moment to “solution” an issue, or concern or circumstance. However, not all problems have a solution. Sometimes, the best solution to a problem is finding a healthy way to cope with it. Therefore, you may be setting a “goal” during counseling rather than a solution. STSF counseling can be provided in as few as one session or over a number of sessions.

Trula Coaching is a FREE peer coaching program that connects college students looking for support and guidance with trained and qualified peer coaches. Snow College offers free access to Trula Coaching services to all Snow College students.

Make noticeable improvements in your life with a trusted coach to guide you. Whenever, wherever.

Complete the intake form at http://signup.trulacoaching.com/ to get started!

If you want to meet the coaches, click here.

Peer coaching takes a goal-oriented approach meant to provide you with a partner (your coach) and tools to help you overcome challenges, maximize your potential and/or enhance your well-being. The process of coaching often unlocks previously untapped sources of motivation, productivity, and leadership.

We all have goals we want to reach, challenges we’re striving to overcome, and times when we feel stuck. Partnering with a coach can change your life, setting you on a path to better wellness and greater personal fulfillment.

Students commonly use peer coaches as a sounding board to talk through things, or as an accountability partner to help you set and reach personal goals and overcome challenges. Our Coaches can also assist with personal development, goal setting, confidence building, positive self-image, connection, stress management, organization, communication, self-care, and relationship skills.

There are more than 25 coaches with different availability times Monday through Saturday ranging from 8am to 8pm. This way, you can connect with a coach at a time that fits your schedule.

You will meet with your coach each week for 30min.

During your first session, you and your coach will get to know each other and your coach will talk through what coaching is and the ways it may work for you. There are no expectations from you.

That’s actually normal. You don’t need to know. Part of coaching is figuring out what you want. These are often the most meaningful sessions. Your coach knows how to navigate this.

Coaching can occur through text, phone or video. You decide!